Please have a double check of all the qty of items/or individual items when the package is delivered. If any of the qty of ordered items / individual item is missing please inform us for the same withing 24 hrs of receiving the package at:firstname.lastname@example.org with SUBJECT:REFERENCE TO ORDER NUMBER.
Due to the nature of hobby, we DO NOT provide any kind of warranty/guarantee for any kind of products sold at www.havochobby.com /.in (HAVOC HOBBY).
Although we assure you all of the products are maintained through a strict QC from manufacturer itself. If you have any technical query after your purchase, you can directly call us or WhatsApp us on (+91) 9535545654. We will try our best to solve the query for the same.
For Cancellation of order please refer to our CANCELLATION POLICY.
In the event of product Dead on Arrival or due to manufacturing defects from the factory itself, the defects to be notified to our team through email: email@example.com with SUBJECT: REFERENCE TO ORDER#<NUMBER> DOA within 24 hrs of delivery of the product. In case of manufacturing defects OEM support will be provided to the buyer as far as possible, depending on our contract with the OEM. In case the claim is made after 24hrs HAVOC HOBBY does not hold any responsibility for any of the products.
My product is completely working but of no use to me will HAVOC HOBBY accept return?
- HAVOC HOBBY may exchange item only if the packaging is not broken and provided the customer has informed us within 24 hours of receiving the items on email: firstname.lastname@example.org Phone/WhatsApp: (+91) 9535545654 . If any of these criteria are not matched HAVOC HOBBY is not liable to exchange such items.
- We urge customers to select products properly while ordering. If for some reason we do provide a Refund it will be in form of Coupon Codes only for next purchase.
- If the RETURN criteria are accepted by HAVOC HOBBY customer will arrange a return Shipment costs & arrangements for sending back the items to us. We will check the items thoroughly which can take up to 7-10 working days then only we can conclude for coupon code for next purchase or the item will be sent back to customer.